Frequently Asked Questions
Everything you need to know about your MINISFORUM purchase.
What is the typical shipping timeframe for my order?
Orders for in-stock items are typically processed within 1-2 business days. Standard international shipping usually takes 7-15 business days depending on your location and customs processing.
Do MINISFORUM products come with a warranty?
Yes, all our Mini PCs come with a standard 2-year limited warranty covering hardware defects. We also provide lifetime technical support for all our customers.
What is your return policy?
We offer a 7-day window for returns if the product is in its original, unopened packaging. For defective items, we offer a 30-day return or exchange policy from the date of delivery.
Will I have to pay import duties or taxes?
Depending on your shipping destination, your order may be subject to local import duties and taxes. These charges are the responsibility of the recipient and are not included in the checkout total.
Can I upgrade the RAM and Storage on my Mini PC?
Most MINISFORUM models are designed with upgradeability in mind, featuring accessible SODIMM slots and M.2 SSD slots. Please check your specific model's specifications to confirm expansion limits.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your region to ensure a secure checkout experience.